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• ON-LINE AVAILABILITYCOMPLETE LIST STRUCTURES
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• structures for guests with disabilities
• ON-LINE AVAILABILITYCOMPLETE LIST STRUCTURES
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Jesolo for All

Jesolo takes care of its disabled visitors

Jesolo has been welcoming tourists since the beginning of the nineteenth century and because it has continued to develop, the number of visitors each year has now topped 5 million.

Jesolo's beach attracts tourists of every type and nationality. Its vicinity to Venice makes it a desirable destination for a stay that combines sea, sun and the chance to visit the most romantic city in the world, which is within easy reach.

Besides the golden sands and a sea recognised for its water quality (since 2004, Jesolo has held a BLUE FLAG award), in Jesolo tourists can enjoy themselves by experiencing all that the city has to offer: an 18 hole golf course; riding centre, home to international champions; large marina; and AQUALANDIA, an extensive theme park with attractions never before seen in Italy. And that's without considering trips out and about this region with its lagoons, food & wine offer, the nightly entertainment and myriad events taking place in the city's squares, including: SAND SCULPTURES, MISS ITALY IN THE WORLD and the aerobatics of the FRECCE TRICOLORI.

Over time, Jesolo has geared up to be able to welcome and accommodate visitors with special requirements, for example, hotels are now able to prepare food for those needing special and customised diets.

Jesolo has also done a lot to make the stays of wheelchair users easier. The promenade, which runs almost the length of the beach, is also accessible by wheelchair. This approach has had a series of walkways connected to it leading off towards the sea. There are also wheelchairs suitable for use on sand, and which can reach the water, available on the beach. All along the beach there are many wheelchair-accessible bathroom facilities.

Beach bathroom facilities with disabled access

Beach bathroom facilities with disabled access

Walking along the wheelchair-friendly beach promenade

Walking along the wheelchair-friendly beach promenade

Linking walkways leading off towards the sea

Linking walkways leading off towards the sea

Special seats for sand mobility and for access to the sea

Jesolo has many disabled parking bays, and is making a great effort to make pavements, squares, and places where people meet up and have fun accessible.

A large number of the city's hotels are able to accommodate disabled guests. As a matter of fact, Jesolo has been able to successfully accommodate athletes taking part in various prestigious sporting events such as the wheelchair Euro Beach Cup and the International Tennis Open, and then there was the 2005 European Disabled Table Tennis Championships, when 155 players from 21 nations displayed their skills.

When talking about accessibility and facilities for the disabled, the risk is that there is a kind of self-certification about, often not of a standard even to ensure that the dreaded architectural barriers are absent. Every disabled tourist will have experienced the frustrating situation where a hotel classed as 'accessible' in reality has barriers and obstacles which make staying there somewhere on the scale between difficult to practically impossible. And this isn't always a case of bad faith on the owner's side – sometimes it's the inability of the person giving the guest the information to recognise an obstacle as such, or to correctly estimate the amount of room available for a wheelchair manoeuvre.

And that's how the JESOLO 4 ALL project came into being, which is looking to address precisely this problem. A commission established by the Mayor and comprising two Municipality employees, an employee from the Hotelier's Association and several wheelchair users, carries out the checks in the field necessary to ensure as much transparency as possible regarding accessibility.

It involves re-working current judgements regarding accessibility, which often consist of no more than awarding ambiguous official stamps of very little use, and offering disabled tourists a simple and effective consultation instrument, which gives them the true data regarding dimensions of the places they wish to stay, so it is the tourist himself rating accessibility on the basis of personal requirements.

In this initial phase, the JESOLO 4 ALL project is dealing with hotels, but in future it will extended to cover restaurants, pizzerias and every other place of interest, and to the city itself.

To help you understand JESOLO 4 ALL better, we've put the following 12 Q&As together.

Q. What is JESOLO 4 ALL?
A. It's an initiative that the Municipality of Jesolo, the AJA (Association of Jesolo Hoteliers) and various disabled individuals wished to set-up. The aim of JESOLO 4 ALL is to give disabled tourists all the data and information they need to arrive at their own decision regarding a hotel's accessibility. The data on a hotel's accessibility are not supplied by the hoteliers themselves, but ascertained in situ by a working group established expressly for this purpose.

Q. What is JESOLO 4 ALL not?
A. JESOLO 4 ALL isn't an exercise in rubber stamping a hotel's accessibility. The numerous variations within different categories of disability mean that a hotel could be inaccessible for one disabled person, yet accessible for another. Through JESOLO 4 ALL, it is the guest himself who decides if a hotel is accessible or not, comparing personal requirements against the data and information supplied.

Q. Who will find JESOLO 4 ALL useful?
A. Disabled tourists planning a holiday in Jesolo and who want to be absolutely sure that the hotel they're considering does not present architectural barriers, obstacles or difficulties that could spoil their holiday.

Q. What does JESOLO 4 ALL guarantee?
A. That the data and information published are true, checked in situ by a qualified working group, independent of the hotel's management.

Q. Who guarantees that the information is reliable?
A. The Mayor of Jesolo.

Q. Who is in the JESOLO 4 ALL working group, responsible for collecting all the hotel accessibility information?
A. Municipality employees, a representative of the AJA (Association of Jesolo Hoteliers), and several disabled wheelchair users.

Q. What does belonging to JESOLO 4 ALL involve for an hotel?
A. It means requesting that the JESOLO 4 ALL working group visit the hotel to take all the measurements and gather all information necessary to describe the accommodation's accessibility.

Q. If an hotel is listed with JESOLO 4 ALL, does it mean it's accessible?
A. It is the disabled guest who evaluates and decides if a particular hotel is suitable for his needs. To do so, the guest has access to the dimensions and comments made by the JESOLO 4 ALL working group which visited the hotel.

Q. If an hotel is not listed with JESOLO 4 ALL, does it mean it's not accessible?
A. Belonging to JESOLO 4 ALL is entirely voluntary. It is the hotel's management who requests a visit from the information-gathering group. Among the reasons why an hotelier may decide not to participate in JESOLO 4 ALL is that he knows that his hotel is not accessible, or he chooses to convey the information on accessibility in a different format to that used by JESOLO 4 ALL.

Q. Are there minimum accessibility requirements which enable an hotel to be part of JESOLO 4 ALL?
A. Yes. Hotels which are not easily visited by wheelchair users are excluded, in other words hotels which do not meet these minimum requirements: at least one accessible approach with a suitable surface up to the building's entrance; communal areas and facilities (Reception, breakfast room, dining room and bar) easily usable also by wheelchair users, 'easily' being considered as the possibility of using a stairlift, even if worked by an employee. Any situation requiring the intervention of the hotel's staff to move the disabled person 'bodily' is not considered as 'easy'.

Q. Can the data JESOLO 4 ALL hold on the accessibility of an hotel change over time?
A. Yes, for example if the hotel undergoes structural changes. Before amending the accessibility data, the JESOLO 4 ALL working group will visit the hotel again and repeat the measuring process.

Q. Who can a guest contact to report that information held by JESOLO 4 ALL does not correspond to the actual conditions encountered?
A. The Mayor of Jesolo.

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